Yes, If you book for a pickup the day prior. While we do our best to accommodate your production schedule we ask that if you are shooting on a scheduled pickup day that you pay for that day as a shoot day. Pickup days are just that, reserved for your pickup and prep and as such the gear you are booking may not be ready by 9am as it likely could be coming back from a prior rental which could be as late as 12pm and then we need to clean, test and recheck it out to you. If you have a flexible schedule and are just looking to grab some extra shots on your pickup day, then we will do our best to get your gear to you as early as possible, but please plan around the fact that likely it wont be till after 12pm in many cases. If you absolutely need the gear early for your shoot the same day please book for a pickup the day prior, this assures you availability and then you can pickup either the day before or the day of as early as 9am..

Yes, we have a gated parking lot and an ample street parking. There is a loading zone with roll-up door available for clients who have bulky orders. 

To accommodate a 4 x 4 floppy, a large SUV, van or truck is needed but we do offer 3 x 3 floppies that generally will fit in a standard car.

To accommodate a 4 x 4 floppy, a large SUV, van or truck is needed but we do offer 3 x 3 floppies that generally will fit in a standard car.

Absolutely not. You can rent from us directly or via sharegrid. See our Buy Insurance & Renting Policies page for all the paper work you need to start an account with us. Please note it may take up to 48hrs to start a new account.

Sharegrid is always a great option as well, especially if you do not have insurance as they can provide Damage and Theft Coverage up to $30,000 instantly.

We can help. See our Buy Insurance page and click the Buy Insurance Now button. We offer the most competitive insurance rate in town through our partnership program with our company discount code available.

Alternatively you can book via sharegrid and use their damage and theft coverage for instant coverage up to $30,000.

The COI issued will need to match the name/company on the account/booking. The COI should show coverage for rented equipment, have OneStop Rentals LLC as a “Loss Payee” and show the limit for rented equipment and the deductible. We need it to show contact email and phone number for the agent/broker for verification. All documents need to be submitted at least 1-3 days prior to the pickup date to allow time for verification.

Unfortunately no. At this time, we require a valid US ID or a work visa with your passport and proof of US residence.

Sure, send an email to info@onestopla.com and let us know what you are looking for and we will help you out.

While we do our best to keep our site up to date, we add new items all the time. So send us an email at info@onestopla.com and let us know what you are looking for and we will help you out!

Certainly!

If you have booked directly from us, just sent us an email with the name of your authorized pickup person with the body of the email stating that “I, NAME OF RENTER, authorize NAME OF PICKUP PERSON to pick up my equipment on my behalf.”

If you booked via sharegrid, you can set an authorized person on the booking / message thread page right above the Rental Items section.

Yes and No. While there are not specific requirements, its always a good idea to let the rental house know you will be traveling so we can assist with safely packing the gear for air travel.

However if you are traveling outside the USA you will need to let us know so we can verify your international insurance coverage and help assist you in creation of your Carnet.

Rentals may be extended with 24 hrs notice but is based on availability.

If you currently have a rental and are having issues, you can always call our support line at 424.242.1080 and we will be there to assist. If it is after hours you can text the same number or leave us a message and we will do our best to offer support ASAP. We try to respond to support calls 24/7.

It depends on our staff availability and varies on a case-by-case basis and . But typically, we charge a minimum of $60 delivery fees subject to renter’s delivery location. Please note that labor, gas, and mileage will be taken into consideration for the final cost. Rest assured, we’ll provide you a delivery service quote for you to make a decision.   

Yes, if you would like space for prepping just let us know and will get you scheduled. You can also schedule a time yourself on our homepage by clicking “Schedule pickup and prep.”

We do!

We actually have a full post production facility and all of our staff are all-around experienced filmmakers. 

Of course! However, last-minute rental requests will be subject to the same background check procedures including SSN, ID, Facial Liveness Scan with your electronic devices powered by our partnered service provider, and professional reference verification. 

Unfortunately we do not rent without insurance. We do not take credit card deposits at this time. If you have been declined for a sharegrid account you will likely be declined for a direct account with us as well as we use similar systems to verify identity.

24hrs. We generally will give you 24hrs to find and return missing gear unless we have an existing arrangement with our team. After 24hrs you will be charged the full replacement value of the missing items including shipping tax and service fee up to your deductible amount. If you find the gear and return it after we have charged you but before we have ordered a replacement (usually within 5 calendar days), we will refund you the full amount. After we have ordered a replacement, we are unable to offer any refund. Any items whose value exceeds the deductible of your insurance will need a claim filed within 48hrs or we will charge the full replacement value without the use of insurance.