Renting Policies

Pick-Up and Drop-Off Days: No Charge
Rental pick-up and drop-off days are not counted as shoot days and are intended for checking, prepping, and transporting your rental equipment. These days are not meant for shooting unless you book your rental’s pick-up, drop-off, and shoot day all on one single day. Unless you make different arrangements with the owner, when you rent on ShareGrid, you will pick up the gear after 1 pm on the booked rental date and return it by noon on the booked return day.
Shoot Days: Rental Cost Based on Usage
The rental cost is calculated based on the number of shoot days, excluding pick-up and drop-off days. Shoot days are the days you’ll actively be using the equipment.
Example for One to Three Rental Days:
You’ll be billed at the rental’s one-shoot-day rate for a standard one-day shoot over three rental days. Here’s the breakdown:
Example for Three-Day Shoot Rental:
For a standard three-day shoot rental over five days, you’ll be billed at the rental’s three-shoot-day rate. Here’s the breakdown:
Weekend Discount Rule:
Weekends Count as One Day. We offer a weekend discount where weekends are billed as one shoot day (Saturday + Sunday).
Example: If your shoot days fall on Saturday and Sunday, with pick-up on Friday and drop-off on Monday, you’ll only be charged for one shoot day. Here’s the breakdown:
The Full-Week Discount Rule:
We offer a weekly discount like many rental houses. You’ll only be charged for three shoot days if you rent gear for 6 to 7 days.Please note that the full-week rule applies to up to 7 days of the gear being in your possession, meaning picking up on Monday and returning on Monday (at the standard pick-up/drop-off times) falls within the full-week rule.
The Full-Month Discount Rule:
Similar to the weekly discount, we also offer a monthly discount. If you rent gear for 22 to 31 days, you’ll only be charged for 10 shoot days.

 

HOW TO PLACE AN ORDER ON OUR WEBSITE


  1. Register an Account:
    • If you don’t have an account, sign up using your email address.
  1. Select and Add Gear to Your Cart:
    • Browse the website to find the gear you need.
    • Choose the rental period and add the items to your cart.
    • Go to your cart, finalize your order, and submit a rental request.
  1. Pay By Quote (If Applicable):
    • If you have an existing quote obtained through Email, enter the quote number in the Pay By Quote section on your profile located in the upper right corner.
CONFIRMATION & REQUIRED DOCUMENTATION
  1. Confirmation Process:
    • We’ll confirm the availability of the gear for rental.
  1. Documentation Submission:
    • Go to the Paperwork Status section located on your profile.
    • Submit and fill out the following documents:
      • Rental Agreement
      • Certificate of Insurance (COI)
      • Credit Card Authorization Form
  1. Insurance Deductible Preauthorization:
    • After obtaining your COI, check the deductible amount.
    • Find the deductible amount on your COI next to Rented Equipment Coverage.
    • Initiate a preauthorization hold for a refundable security deposit equivalent to your insurance deductible.
ORDER PICKUP PROCESS
  1. Notification:
    • Upon confirmation, you’ll receive an email indicating that your order is ready for pickup.
  1. Schedule Prep or Pickup:
    • Schedule a time slot for in-house prep or pickup at our rental facility on the designated pickup date.

For any assistance, feel free to contact our customer support team.

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